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Contact Us

Customer Service

For UK sales and general enquiries, please fill out the contact form below.

For international sales and general enquiries, email us on:

Customer services:
The Book Service Ltd
Colchester Road
Frating Green
Tel: 01206 256 161
General enquiries:
Dorling Kindersley Limited
The Penguin Group (UK)
80 Strand
Tel: 020 7010 3000

Sales enquiries

Publicity enquiries:

Licensing & permissions enquiries:

General enquiries:

Your order:

If you have a query about an order, remember you can check your purchase history online in the Account Details section of the store. Or you can email us here.

You can also telephone us regarding your order on 01206 256 161. Lines are open 8.30 am - 5.30 pm. Monday to Friday. Calls are charged at national rate. In order to ensure the quality of our service we occasionally monitor calls.

Digital Content

If you are interested in licensing text and images together for use on a website or other digital medium click here to view a selection of sample content or contact

DK Images

If you wish to licence an image from a DK book for 3rd party commercial use please go to

Book Ideas

Book enquiries

Book ideas & Manuscripts

We don't accept unsolicited manuscripts at Dorling Kindersley. However, if you are looking for general advice on submitting a manuscript, your local library is a great place to start.

Alternatively, a Literary Agent will know the most suitable publisher to take your manuscript to and a comprehensive listing of UK literary agents can be found in the Writers' and Artists' Yearbook, published annually by A & C Black.


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DK CD-Rom's are licensed by Avanquest Software (formerly known as GSP), they produce over 400 CD-Rom's for the home and small business user. Please contact them directly with any query about DK CD-Rom's at