Contact Us
Customer Service
For UK sales and general enquiries, please fill out the contact form below.
For international sales and general enquiries, email us on: enquiries.international@pearson.com
| Customer services: Dorling Kindersley Limited Pearson Customer Operations Edinburgh Gate Harlow Essex, CM20 2JE Tel: 0845 313 4444 |
General enquiries: Dorling Kindersley Limited The Penguin Group (UK) 80 Strand London WC2R 0RL Tel: 020 7010 3000 |
Sales enquiries
- UK sales: sales@uk.dk.com
- Special sales: dunstan.bentley@uk.dk.com
- International sales - adult: Internationalsalesadult@uk.dk.com
- International sales - children's: Internationalsaleschildren@uk.dk.com
Publicity enquiries:
Licensing & permissions enquiries:
- Images licensing: enquiries@dkimages.com
- Content licensing: digital.licensing@uk.dk.com
- Text permissions - adult: adultpermissions@uk.penguingroup.com
- Text permissions - children's: childrenspermissions@uk.penguingroup.com
General enquiries:
- International Customer Services: enquiries.international@pearson.com
- dk.com: technical@uk.dk.com
- Jobs & HR information: Visit our jobs minisite
Your order:
If you have a query about an order, remember you can check your purchase history online in the Account Details section of the store. Or you can email us here.
You can also telephone us regarding your order on 0870 607 7600. Lines are open 8.30 am - 5.30 pm. Monday to Friday. Calls are charged at national rate. In order to ensure the quality of our service we occasionally monitor calls.
Digital Content
If you are interested in licensing text and images together for use on a website or other digital medium click here to view a selection of sample content or contact digital.licensing@uk.dk.com.
DK Images
If you wish to licence an image from a DK book for 3rd party commercial use please go to www.dkimages.com.
Book Ideas
Book enquiries
- Adult book questions: Adulteditorial@uk.dk.com
- Children's book questions: Childreneditorial@uk.dk.com
- Travel books questions: Travelguides@uk.dk.com
Book ideas & Manuscripts
We don't accept unsolicited manuscripts at Dorling Kindersley. However, if you are looking for general advice on submitting a manuscript, your local library is a great place to start.
Alternatively, a Literary Agent will know the most suitable publisher to take your manuscript to and a comprehensive listing of UK literary agents can be found in the Writers' and Artists' Yearbook, published annually by A & C Black.
Affiliates
Find out more about becoming an affiliate here. You could earn 12% commission for any sales resulting from a direct link from your website!
CD-Roms
DK CD-Rom's are licensed by Avanquest Software (formerly known as GSP), they produce over 400 CD-Rom's for the home and small business user. Please contact them directly with any query about DK CD-Rom's at http://www.avanquest.com/UK/
