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• Essential Managers - see all books
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Look inside: Communicate Clearly

Introduction

Learn all you need to know about successful communication, from interpreting body language to writing letters, optimising meetings to speaking on the telephone. Communicate Clearly not only shows you how to hold an audience when making presentations and how to take notes or compile reports, but also provides practical techniques for you to try in different settings. Power tips help you handle real-life situations and develop the first-class communication skills that are the key to a productive and informed workplace.
This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility, with a focus on developing and enhancing professional management practice.

• Communicate Clearly explains all aspects of communication, from non-verbal messages to writing and speech, showing you how to listen to others and get your message across
• Practical techniques show you how to hold an audience, brief effectively, receive feedback, structure a message and give verbal rewards
• Clear text and illustrations cover every aspect of formal and informal communication
• Simple checklists enable you to become a proficient communicator
• Accessible charts and flow diagrams explore different options for action and provide useful examples
• An exciting and unprecedented visual approach to international business publishing
• Aimed at the novice and the experienced manager alike in every work environment, from large corporations to small businesses

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